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You may notice a few changes at our practice.

As part of our commitment to providing quality care, Dr. Jarratt and Dr. Banerjee will transition its primary care practice to Kintegra Health effective July 2, 2025. This transition will provide you with access to expanded support and Kintegra’s broad range of comprehensive services. As a valued patient, your ongoing care will be provided by Janet Kelchner, DNP and April Marhle-Henson, AGPCNP-BC.

What’s Changing?

• A new name will appear on our communications: Kintegra Family Medicine – X-Ray Drive.
• We’re switching to a different electronic medical record (EMR) system.
• Behavioral Health and other support services will be available.

What’s Staying the Same?

• Same trusted team will continue caring for you.
• Your health remains our top priority.
• High-quality care you can count on.

Patients
Ask any member of our team for more information about Kintegra check out our services and locations.

About Kintegra Health:
Kintegra Health is a community-sponsored, family-centered provider of healthcare, health education and preventive care services without regard for the ability to pay. Medical, behavioral health and dental services are offered throughout our service area. Medicare, Medicaid, private insurance and self-pay patients are accepted.

For patients, click here to see a letter from your provider.

 

We’re excited to announce that Kintegra Health – Earl Rd. is now fully operational and open to the community. Located at 445 Earl Rd., Shelby, NC 28150, this newly renovated and spacious facility is home to three essential practices: Kintegra Behavioral Health, Kintegra Family Dentistry, and Kintegra Pediatric Medicine. Together, they provide a full spectrum of high-quality, compassionate care—ranging from mental health and dental services to pediatric care—all in one convenient location. Kintegra Health is proud to serve individuals and families of all ages with compassionate, family-centered care—providing health services, education, and preventive care to the community, regardless of ability to pay.

Practices at this location:

Kintegra Behavioral Health -Earl Road

Offers high-quality behavioral health services for the whole family. Our licensed providers can help address your behavioral health needs and assist you in reaching your goals. We offer psychiatric medication management and therapy services for children and adults. If you or someone you love is having concerns in any of the following areas, call for an appointment today!

Kintegra Family Dentistry-Earl Road

Kintegra Family Dentistry is a dental facility serving children and adolescents in Cleveland County. Our caring dental team works to make sure dental care is available to everyone and to provide bright, healthy smiles.

Kintegra Pediatric Medicine-Earl Road

We provide comprehensive primary care for children, adults, and seniors, including both well and sick visits. Our team also offers expert chronic disease management, with a strong focus on diabetes care. Onsite pharmacy services and medication assistance programs help ensure patients have access to the medications they need. We also offer behavioral health services to support mental and emotional well-being. Through our Community Resource Advocacy (CRA) program, we connect individuals and families with vital support services and local resources.

The Centers for Medicare & Medicaid Services (CMS) is terminating the Making Care Primary (MCP) Model for all participants effective June 30, 2025. Beneficiary Engagement Incentive(s) and Benefit Enhancements related to the MCP Model will end on this date.  We want to reassure you that, despite this change, the quality of care you receive at our practice will remain consistent and unchanged.

 

Please note, the conclusion of our participation in the MCP Model will not result in a change in your Medicare benefits. Your doctor may continue to recommend that you see particular doctors for your specific health needs, but it is always your choice which doctors you use or hospital you visit. You continue to have the right to use or visit any doctor or hospital that accepts Medicare, at any time.

 

Questions?

If you have questions or concerns, you can call Kintegra Health’s Compliance Officer at 704-874-1986  or bring it up next time you have an appointment.

 

For general questions regarding the MCP Model, please visit:

https://www.cms.gov/priorities/innovation/innovation-models/making-care-primary

 

For Information regarding your Medicare benefits, please contact Medicare directly at 1-800-MEDICARE.

The NC Navigator Consortium is made up of twelve dedicated members, with Kintegra Health receiving the prestigious Consortium Member Impact Award. Verlina Lomick accepted the award on behalf of Kintegra Health, expressing, “We are honored to accept this award. We believe that affordable healthcare is a fundamental human right, and our mission is to care for our community, regardless of the ability to pay. We are excited to enhance our outreach efforts to improve access and enrollment in Medicaid Expansion.”

The event also included a press conference with notable speakers, such as Dr. Elenor Greene from Triad Women’s Center, Jay Ludlam, Deputy Secretary of NC Medicaid, Jennifer (a Marketplace Consumer), Nicholas Riggs, NC Navigator Consortium Director, and Rebecca Cerese from the NC Justice Center. Media coverage was extensive, with representatives from WRAL and the Raleigh News & Observer present.

In 2023, North Carolina lawmakers approved an expansion to the Medicaid system, extending coverage to individuals earning up to 138% of the federal poverty level, which amounts to nearly $37,000 annually for a family of three. However, for the expansion to continue, the federal government must contribute at least 90% of the costs for expansion patients. If the federal contribution falls below 90%, those individuals would no longer be eligible for coverage.

We’ve done it again! Kintegra has received the following HRSA Community Health Center Quality Recognition (CHCQR) awards for Program Year 2023.

The images shown above represent the HRSA Quality Badges awarded in 2024 for the 2023 UDS reporting period. 

Below are definitions and criteria for the awards.

National Quality Leader:  Behavioral Health

To achieve this award, the Health Center must meet or achieve the following targets:

Depression remission at 12 months                 18.2% (top quintile of 2023 UDS Data)

Depression screening and follow-up plan          80.5% (top quintile of 2023 UDS Data)

Proportion of all patients receiving screening, brief intervention, and referral to treatment (SBIRT)  At least 5%

Relative percent increase in patients receiving medication-assisted treatment (MAT) between consecutive UDS reporting years    ,At least 10%

Health Center Quality Leader

To earn HCQL badges, health centers must have the best overall CQM performance based on average 2023 Adjusted Quartile Rankings (AQR). HRSA awards HCQL badges to health centers with AQR averages in the top three tiers (top 30%).

Kintegra earned the Bronze award, meaning we were in the top 30% of health centers nationwide for our clinical quality metrics.

Access Enhancer

Health centers must:

How did health centers qualify?

We used data from the last two UDS reporting periods (Table 5: Staffing and Utilization (PDF – 271 KB)).

 

Advancing Health Information Technology (HIT) for Quality:

Health centers that meet all the following criteria:

      • Adopted an electronic health record (EHR) system.
      • Offered telehealth services.
      • Exchanged clinical information online with key providers’ health care settings.
      • Engaged patients through health IT.
      • Collected data on patient social risk factors.

How did health centers qualify?

HRSA used UDS data from the latest reporting year (Appendix D: Health Center Information Technology Capabilities and Appendix E: Other Data Elements (PDF – 171 KB).)

Addressing Social Risk Factors to Health

To earn this badge, Health centers must:

How did health centers qualify? HRSA used data from the two latest UDS reporting periods.

Kintegra Family Medicine – Bessemer City currently located at 119 W. Pennsylvania Ave is moving! Effective October 14, patients will be seen at our new convenient location: 308 E. Virginia Ave., Bessemer City, NC 28016.

 

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Thank you to Verlina Lomick, Kintegra’s Director of Community Outreach and Advocacy and all the other participants at this event who joined Governor Roy Cooper to mark this important milestone in Medicaid expansion in NC!

More than half a million North Carolinians have now enrolled in Medicaid expansion since the program began seven months ago. Beneficiaries are now able get the quality health care they need at low cost. Roy Cooper was joined by North Carolina Department of Health and Human Services Secretary Kody Kinsley, Dr. Karen L. Smith MD, FAAFP, a family physician in Raeford and Verlina Lomick, CHW-IV, Director of Community Outreach & Advocacy for Kintegra Health and health care advocates to celebrate reaching this major milestone, which had originally been projected to take as long as two years.

We are proud of everyone across the state who has and continues to work hard to expand access to care for so many North Carolinians.  This is truly something to celebrate!

Click here for the full article: North Carolina Celebrates More Than 500,000 Enrolled in Medicaid Expansion | NC Gov. Cooper

We’re pleased to announce that our new practice – KBH Statesville is now fully operational. Behavioral Health counseling and Medication Management services formerly provided at KIM- Statesville now operate from this newly renovated spacious facility. Kintegra Behavioral Health- Statesville offers high-quality behavioral health services for the whole family. Click here to learn more.

 

                            

                        

Donyel B. Barber, Director of Equity Initiatives, recently spoke at the National Food as Medicine conference in Chicago. This summit aims to unite senior leaders from the food and beverage industry and healthcare sectors to address pressing challenges.

Key discussions at the conference focused on transitioning from research to actionable steps, scaling Food as Medicine initiatives through strategic partnerships, and advancing innovative programs. The event serves was a collaborative platform for leaders from consumer-packaged goods (CPG), retail, healthcare payers and providers, innovative food companies, investors, and nonprofits. Together, they work on developing effective solutions to promote Food as Medicine approaches.

Kintegra is proud to announce the launch of Mobile Optometry Care! Effective May 1, 2024, the Kintegra Mobile Optometry Unit is providing comprehensive vision care to established patients on a rotational basis. Kintegra’s state-of-the-art mobile unit fulfills a crucial role in making eye care more accessible to our patients and promoting early detection of eye conditions. Click here to learn more about Mobile Optometry.

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