Medicaid Has Changed – Learn More

Medicaid has changed, and you’ll find some useful information on this page to help you navigate these changes:

Medicaid has changed! Learn more: Changes to Medicaid

Medicaid Plans= Websites: https://ncmedicaidplans.gov/contacts-and-links

Compare Medicaid Plans: https://ncmedicaidplans.gov/find/viewhealthplans

Patient Advocate for Medicaid (Ombudsman): https://ncmedicaidombudsman.org/

Request to move to Medicaid Direct Form:

https://ncmedicaidplans.gov/sites/default/files/Documents/NC_Medicaid_Direct_Transition_Form_Provider_ENG_v05WEB_062821.pdf

Request to move to Medicaid Direct Electronic Submission:

https://ncmedicaidplans.gov/submit-forms-online

Help with Changing your Plan: Call the Medicaid Broker at 1-833-870-550

Help with Changing your Providers: Contact the number below for the plan that you have

AmeriHealth Caritas 1-855-375-8811

Carolina Complete Health 1-833-552-3876

Healthy Blue-1-844-594-5070

United Healthcare- 1-800-349-1855

WellCare 1-866-799-5318

Customer Support
1385 Garrison Blvd
Gastonia, NC 28054
Phone: 704-874-3316

Administrative Office
200 E. Second Avenue
Gastonia, NC 28052
Phone: 704-874-1900
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This health center is a FQHC Health Center Program grantee under 42 I.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).
Kintegra is an FTCA deemed organization that receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.